Privacy Policy

We collect personal information you provide directly to us, as well as information gathered automatically when you visit our website or interact with our communications. This may include:

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• Identification Information: Full name, date of birth, and government-issued ID where required for medical intake

• Contact Information: Email address, mailing address, and phone number (including mobile phone number)

• Health & Treatment Information: Medical history, treatment preferences, consultation notes, and appointment records collected through our booking platform, Boulevard

• Payment Information: Billing address and payment method details processed securely through our payment providers

• Communication Records: Records of your correspondence with us, including emails, SMS messages, and call logs

• Website Usage Data: IP address, browser type, pages visited, time spent on pages, and referral URLs collected through cookies and analytics tools

• Membership & Loyalty Data: Membership tier, purchase history, reward balances, and package usage related to Contour membership programs

We use the personal information we collect for the following purposes:

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1. To schedule, confirm, and manage your appointments and treatments at Contour Med Aesthetics

2. To administer your membership, loyalty rewards, and service packages

3. To send appointment reminders, treatment aftercare instructions, and essential service communications

4. To send marketing communications, promotions, and newsletters — only where you have given explicit consent

5. To send SMS/text message communications related to bookings, offers, or wellness tips — only where you have opted in

6. To process payments and maintain accurate billing and financial records

7. To comply with applicable healthcare, state, and federal legal obligations

8. To improve our website, services, and patient experience based on analytics data

9. To respond to your inquiries, requests, and feedback in a timely manner

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We will not use your personal information for any purpose that is inconsistent with the above without first obtaining your express consent.

Contour Med Aesthetics may communicate with you via SMS (text message) for appointment reminders, promotional offers, wellness updates, and membership notifications. We are committed to full transparency regarding how your mobile information is collected and used.

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By providing your mobile phone number to Contour Med Aesthetics and opting in to SMS communications, you consent to receive text messages from us at the number provided. Message frequency may vary.

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Standard message and data rates may apply, depending on your mobile carrier and plan.

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OPT-OUT
Reply STOP at any time to unsubscribe from SMS messages.

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HELP

Reply HELP for assistance or contact us directly.
 

FREQUENCY

Varies by account activity. Typically 2–4 messages per month.

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CARRIERS

All major US carriers. Carrier is not liable for delayed messages.

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Important — TCR Compliance Notice

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Mobile information, including your mobile phone number and SMS opt-in consent, will never be shared with, sold to, or disclosed to any third party or affiliate for marketing, promotional, or commercial purposes. SMS consent and any personal data provided as part of your mobile opt-in is strictly used by Contour Med Aesthetics for direct communication with you only.

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​Consent to receive SMS communications is never a condition of receiving treatment or services from Contour Med Aesthetics. You may opt out at any time without affecting your ability to book appointments or access our services.

Our Commitment: We Do Not Sell Your Personal Information

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Contour Med Aesthetics does not sell, rent, trade, or otherwise transfer your personally identifiable information (PII) — including but not limited to your name, email address, mobile phone number, health information, or financial data — to any third party or affiliate for marketing or promotional purposes.

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We do not share mobile information or SMS opt-in data with any third-party organizations for any commercial use whatsoever.

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We may share limited personal information with trusted service providers solely to operate our business and deliver the services you have requested. These parties are bound by strict confidentiality agreements and are prohibited from using your information for any independent purpose. Such providers may include:

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• Boulevard (Practice Management Platform): For appointment booking, patient records, and communications management

• Payment Processors: For secure transaction processing (e.g., Stripe, Square, or similar providers)

• Email & Communication Platforms: For sending appointment reminders and newsletters you have subscribed to

• Analytics Providers: For understanding website usage patterns using anonymized or aggregated data only

• Legal or Regulatory Authorities: When required by law, court order, or to protect the safety and rights of our patients and staff

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Third-Party Sharing Policy

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Any third-party service provider that handles your personal data on our behalf is contractually obligated to use that data exclusively for the purpose it was shared, to implement appropriate security measures, and to return or destroy your data upon the termination of their engagement with us.

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We do not engage in the sale of any personal information as defined under applicable privacy laws, including the California Consumer Privacy Act (CCPA) or any comparable state legislation. If this practice were ever to change, we would provide prominent notice and seek your explicit consent before doing so.

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts. Cookies are small text files stored on your device. We use the following types:

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• Essential Cookies: Required for the website to function properly, including session management and security features

• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics with IP anonymization enabled)

• Marketing Cookies: Used to deliver relevant advertising on platforms such as Meta (Facebook & Instagram) and Google — only when you have consented to marketing communications

• Preference Cookies: Remember your settings and preferences for a more personalized experience

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You may manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of personalized advertising by following the steps and clicking "Opt-Out."

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We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory requirements (including medical record retention requirements under New York State law), and to resolve any disputes or enforce our agreements.

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Contour Med Aesthetics implements industry-standard physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for all data transmitted through our website

• Role-based access controls limiting employee access to personal data on a need-to-know basis

• Regular security assessments of our systems and third-party platforms

• Staff training on data privacy best practices and HIPAA-adjacent confidentiality requirements

While we take all reasonable precautions to safeguard your information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to contact us immediately if you have any concerns about the security of your information.

Depending on your state of residence, you may have certain rights with respect to your personal information. Contour Med Aesthetics respects and upholds these rights, which may include:

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Right to Know

Request disclosure of the categories and specific pieces of personal information we have collected about you.

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Right to Access

Request a copy of the personal information we hold about you in a portable, readable format.

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Right to Correct

Request correction of inaccurate or incomplete personal information we have on file.

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Right to Delete

Request deletion of your personal information, subject to applicable legal exceptions.

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Right to Opt Out

Opt out of marketing communications, SMS messages, or the sale of your personal data (we do not sell data).

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Right to Non-Discrimination

Exercise your privacy rights without receiving discriminatory treatment or reduced quality of service.

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To exercise any of these rights, please contact us using the information provided in Section 10. We will respond to verified requests within 45 days, or as required by applicable law. We may ask you to verify your identity before processing certain requests.

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under the age of 18, we will take prompt steps to delete such information. If you believe a minor has provided personal information to us, please contact us immediately.

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.

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We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information. Your continued use of our website or services after the effective date of any updates constitutes your acceptance of the revised policy.

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Legal Guidance

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We strongly recommend consulting with your business's qualified legal counsel to ensure this Privacy Policy remains current, compliant with applicable federal and state law, and appropriately tailored to Contour Med Aesthetics' specific data practices. This document is intended as a foundational framework and does not constitute legal advice.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently.

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Email = concierge@contour-med-aesthetics.com

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Contour Med Aesthetics | Scarsdale, NY

44 East Parkway
Scarsdale, NY 10583
(914) 886-5633

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Contour Med Aesthetics | Nanuet, NY
9119 Fashion Drive
Nanuet, NY 10954
(845) 366-3281

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Contour Med Aesthetics | Bronxville, NY

85 Pondfield Road
Bronxville, NY 10708
(914) 886-5644